Hello guys I am a Vodafone user for almost 4 to 5 years. Initially I was a postpaid user and now I have change to prepaid a month ago.
The name super net is just to attract and not to provide you best network.
I will share my experience.
COST:
When I was being a postpaid user initially, it was like you have to pay more bill amount for just limited usage itself.
For example, I was using 349 Red Plan at first, where it gives you unlimited calling, messages and 5GB internet for 28 days. In current era, 5GB is needed for single day which is extremely not sufficient for a month in case of a student or an employee.
According to this plan, the cost should have been less, but when it comes along with the tax fee etc. you will have to pay almost 430 - 450 Rupees a month. This was a huge price in my point of view.
Then often they will tell you about corporate offer, which will just boost extra 1GB giving 6GB per month which not makes a big deal.
NETWORK:
When it comes to network, which is again a big black mark. Internet speed will be very fast at times, but sometimes you will completely lose your network often. And you will be mentioned as super net 4G, but it is rare even to get 3G network itself.
CUSTOMER SERVICE:
Very worst customer service I have seen. They will keep on calling you if it is about bill payments, but when you want to contact them they will never get connected to customer service people immediately. I had the same issues and have mailed the concern team for clearing out my issues.
Thank You people, I have shared my experience that are true to my knowledge!