I own this air conditioner and it is working good it is 2.5 years old the after sale service and the support from the company is in good response the person from the co. Will reach you before 24 hours. The cooling of this ac is also stable and good, the sound is minimum in the operation. This ac is really stable and reliable and will give you the satisfactory results. This product is really a value for money because according to my thinking, I will not be getting any problems before 5 years. So this will be a great product to buy according to me.