I bought this Air Conditioner from Croma store on 20th April 2018. The installation person did a poor job while installing it and also broke the condenser panel body, did not install insulation on copper pipes and poor workmanship. It took me 3 months to get it replaced after following up with Voltas rigorously. Finally got it replaced on 18th Aug 2018. I thought ordeal is over but it wasn’t.
I tried using AC in Mar 2019 after getting free servicing provided by the company. Bad odour started coming and I raised a service request on 16th Mar 2019. Even till today(9th April 2019) the Voltas doesn’t have the necessary part available in their inventory and we are unable to use the Air conditioner. Post sales service is pathetic in Voltas, so people please re-think before you buy Voltas.
All the Best!