The service and support are very poor from voltas. After purchasing you are on your own and you need to raise a request to voltas for installation and do continuous follow-ups. After getting the service like this, the cooling of the product didnt give any joy. That is why I am very unsatisfied with this product in everything. Lets talk about the time it takes to cool the room - 10 minutes. In the hot season of summer when you are completely exhausted and bone tired. 10 minutes increased your irritation to the next level. Even it is not good in electricity saving, however, it is rated as 3 stars but instead of that, it consumes a lot of electricity. This is a consumer harassing product.