Voltas has a very bad dealer network, I live in east Delhi and got to know about the dealer through adv in news paper, there was only one dealer of Voltas on busy street like Vikas Marg. That dealer too was not interested in selling Voltas instead he was intrested in promoting other brands like Samsung.
Why I chose Voltas b’coz it was recommended by someone known who deals in AC and by my AC mechanic that in low price category LG, Samsung, Electrolux, Onida, Voltas is cheap and best.
I have room size of 10ft by 9 ft for which I have done some research on internet and found that 1 ton will be sufficient but dealers will always push 1.5 ton whatever the room size is.
Its now more than 15 days the AC has been installed but no one from Voltas has come for a demo why I am saying this is that I was told by Dealer that after installation Voltas engineer will make a visit it surely reflects on the level of after sales service of Voltas, I have to find some way to contact Voltas as their website https://voltasac.com never works.
Still I can’t say if it is better than other brands it is too early. Voltas is spending 20 crores on adv of AC as there are lot of adv on TV but from their customer support it does not reflect
Date 5th May 08
I am updating my review after a year now I have 2 Voltas vertis plus A/C that means I am very much satisfied with the performance of the A/C. For my one year old A/C I have opted for AMC with Voltas which is Rs.1500/- .
My advise for any Voltas related thing call there help line no. 66628695( Delhi) and I would like to mention Votas person Mr. Vivek’s name who is looking after Voltas East Delhi Support is very helpful in whether you have to purchase new A/C or AMC.
From my 2 years experience I can say its not bad dealer network but dealers try to create false scarcity of the product you want just to earn more profit.