I have ordered a watch from Voonik on 14th September 2016, My order no was #R006443802. The expected date of delivery was 23rd September 2016.
First and fore most thing I have not received any SMS from their side giving the status of my order.When I called them, the customer service officer told me that the item is delayed but will be surely receive within 24-48 hours. But neither I have received my order, nor have received any call or message from Voonik. Now I had called them 4 times to know the exact status of my order. And each and every time 4 different customer service person had given me 4 different reverts. First Customer service officer, the worst one, told me that the order is delayed and the same is not updated in the system by their courier people because there might be worst weather conditions, or there might be an accident or anything else can happen WHAT KIND OF ANSWERS ARE THESE, I DON’T UNDERSTAND.