Wow my God, never saw this from the web business. The packing and bundling may be not good. I am offering my reaction to two requests which I put keep going month. To start with request I got, hand bag is full of rust on the buttons. On the second request I received is kurti. Those sewing will be amateurish. After first wash, the product is shrink-ed. The people around seems to be act as a smart and very intelligent. They dont provide for alternative with return. When you asked for refund they much slice shipping charges.