I am sharing my experience with voonik, I m buy the one Anarkali suit is buying in voonik online shopping site, they deliver the item, but that iteam quality is not good.
So I am calling to voonik customer care, and I m told the defect of the dress, he takes the return request, and after two days they came and pick up the parcel.
Thats amazing service from voonik, sometimes defect the product but voonik service is amazing, after returning the product, after 1 week my money is back, I m happy to voonik service, they give a quick service and quick response.