I have traveled in VRL buses many times and the journey has always been pleasant. The most memorable one was the Hubli - Ahmadabad. (KA 25 C 9707) by Volvo B9R Multi Axle coach. The bus was very clean and neatly maintained. The drivers are dressed up professionally. The buses are very well maintained. The staff is very helpful as well. I had forgotten my ticket but the staff allowed me to board the bus by just looking at the SMS Ticket.