We are using the warmex toaster for past five years. Till now their is no problem in toaster though we use it at least 7-8 times in a month during weekends and days when special bread dishes are cooked. Only one feature that can be added is that the toaster should turn off automatically when it gets extremely hot. The green red light is little difficult to distinguish because the red light emits orange colour when toaster is being used. It efficiently heats sandwiches in max 30 secs and one has to wait to cool it down. Otherwise one may slightly burn his tounge. The toaster neeeds to be heated for 30sec initially before sandwiches are put in it.