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Wasan Motors
Chembur, Mumbai

0 Followers
1.3

Summary

Wasan Motors, Chembur, Mumbai
Jaidev Singh@jaidev_great
Feb 11, 2017 08:04 PM, 5908 Views
Bad service centre

I am unhappy with the wasan service centre in deonar, it seems they are just trying to make money and fool the customers. I own a Tata nano(2012), and last around 1st Feb 2017 got a call for service camp of Rs641(basic check up and wheel alignment), also they informed that the warranty is getting over this month end so insisted in sending for service and insured me for replacement of any damaged part, so I took the car myself for service. During my discussion with service advisor Mr.Muhammad I informed him that the car is fine with a small issue of water getting collected in front passenger seat. Mr Muhammad made me a bill for Rs. 5000(and to my surprise just for general check up including valid Amc). I still agreed is it was the final month of warranty and thought maybe he is right.but I requested him to check the door Rubber( I suspected maybe because of it the water collection is happening) and replace it along with front glove box as the lock is broken. After receiving the delivery I didn’t find any replacement and on phone call Mr.Muhammad was arguing with me for checking with Wasan motors showroom office for any replacement which made me angry and cut the phone call, and am now feeling cheated and unhappy with the service. I had received the service review call on 7th Fev 2017 and have informed them about all of this and have also informed the Tata service feedback team on a separate service feedback call.

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