Now with so many negative review and with all rating this brand a minimum possible one star; I think that even if I don’t write then also people will be convinced that this is an utter nonsense brand. I was working at overseas in 2008 and after my marriage thought of returning to India.
I returned to India with my wife and joined a new company in India where I was posted at Rajasthan. Since we were newly married and had nothing in the name of household material so we started purchasing things for our house. Since, we had heard a lot about whirlpool and so we went ahead and blindly purchased Refrigerator and washing machine of Whirlpool make. After 2 years of staying in India, we again went to foreign and stayed there for around 2 years, during this time all our household equipment was idle and without any use.
My whirlpool white magic washing machine has asked repair number of times. Some time its circuit board goes off, some time its cntrol board goes off and sometime some other things happens. During its warranty period, the service guy replaced the material free of cost but after the warranty went off, I am being charged Rs. 285 just for the visit. over that the service guy whenever comes takes away another 2000 to 3500 just in the name of replacement. The service guy is more interested in making consumer drain their money.
I had gone for the annual maintenance contract which costed me around 2500 rupees and the AMC charges will further increase as your machine goes older. Now, if you buy a whirlpool product of say Rs. 15000 and plan to use it for 7 years then you should be ready to drain off Rs. 2500 to Rs 3000 annually so approx over Rs. 25000 for maintaining the machine. So your cumulative cost will be more than Rs. 50000. The service guy shamelessly says 3500 to 4000 as if he is asking to repair something which costs lakhs of rupees.
In my opinion never ever go for whirlpool product. Today itself I have paid 2000 Rupees for the repair and next time if my washing machine gives problem. I will happily throw it in the garbage or burn it and will go for some better brand.