Well I needed a washing machine and decided to go for whirlpool as it was a well established brand. But my decision was wrong as I realized. The machine which was delivered to me had a defective front panel which was broken. Also the inelet and outlet pipes were not sealed and broken. I called the service center and they did come up for installation and when I addressed them the issue they never showed since then. I am sill calling the service and there is no support till now. The water intake is also very much and it is a very hard process to wash clothes in this honestly. Had to say that the customer service is very poor. The design is also of cheap quality. Better look for other alternative thank you.