The machine is FP-55 splash and when there was some problem occurred, I called their C/C and he visited just to look at the machine.he is a service technician ??????. He did something this and that and said there was motor problem and have to replace it.he said that spares for this model are not available.charged 500 rupees and advised me to buy New one.when I approached a local service technician, he just replaced the pulley which connects the drum to the motor through a belt, and voila it is functioning now.this is how those company and their service technicians work.