Around 23th Aug 2006 complainat was registerd to whirlpool service center (for Maharashtra, at Pune). On 25th Aug engineer cam & told that panel board has gone bad and will be changed in few (?!) days.
I kept on following for the panel board and was told board will be shipped to Nagpur (my machine) from Pune , the reposnses were :
is already shipped on the way
is at nagpur
Dont know
(typicall standard answers)
Finally changed the board on 25th Sept 2006.
On 26th Sept machine stopped working !!!
Again contacted, Nagpur/ Pune offices.......the engineer told that now lid switch has gone bad and will be changed in a day or two.
Again same problem there was no lid switch available---> kept on following.
on 2nd nov some changed with another but old switch. hehehehe
On 3rd/4th Nov machine started beeping continously, with no drainining happening.
Again called the engineer, this time he told torque motor has gone bad, Now they have take the machine to facotry for repair (at Nagpur) & YET TO GET ...ehehe
During all these interactions I also interacted not just with service office (franchise) but a whirlpool employee head for the nagpur region.....I dont even now remeber to whom I sopke at PUne.
Till now I have spent close to 1000 RS, and waitig for details for factory repair. The machine is still under 5 years warranty. (ANOTHER BIG JOKE)