I used it for 10 years, and it has average wash quality. I chose this over IFB front loading thinking I will get pan India service even in smaller cities. But the customer care is so bad I felt I should have got a semi automatic cheap machine or should have just gone for IFB.Even a 12k top loading automatic machine by videocon or others would have give lot more value for money.
Now I am shifting back to old twin tub semi automatic.