My seller has booked courier from Punjab to my place in Tamilnadu.
It almost took 12 days and then when courier reached my place, local delivery boy called and asked otp. I refused to provide until the delivery is made. He was rude and just told me to come and collect at his location as the person covering my area is on leave. When I told him I can’t come, he marked in app that receiver was delivery at a later date. This courier was real urgent to me. I called their call centre they just were not concerned and told me that they will arrange delivery for next day. Now they have marked as I refused parcel.