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Yatra

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Yatra
ricky @ricky25gupta
May 14, 2011 08:29 PM, 1973 Views
Transcripts of email correspondence with officers

Mr harpreet, Pl check why my amount wrongly charged has not been returned to my account, This activity amounts to being a fraudulent activity, when you had received my payments why did you not arrange for the room booking as promised by you, As told by you I went to the hotel they informed be that their hotel is fully occupied already for last four days, my question is when you didnt have a contact with the hotel how come you had received payments from me on behalf of the hotel, it seems you were trying to cheat me and had infact   cheated me, because of your activity I had to be embraced  in front of by guests and other colleagues, even my scheduled meeting was even missed .

Please forwards me the person / officer / legal incharge to whome I send the notice

Regards

Dinesh gupta9897598985

Sent from my iPhone

Begin forwarded message:

**From:** DINESH Gupta

**Date:** May 11, 2011 11:58:24 PM GMT+05:30

**To:** "sanjay.mathur@yatraonline.com"

**Subject:** **Harpreet **

From

Dinesh gupta

Sent from my iPhone

(0)
Dear Mr. Gupta,We sincerely apologize for the inconvenience this may have caused. This is not the standard of service we strive to achieve at yatra.com. Our concerned team is looking into your query & would request you to allow us some time to respond to you. Request your patience in the interim.Best RegardsYatra care
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