I had booked four tickets for my family chennai Singapore on Yatra Online in 4th october. After that due to some reason I had cancelled the tickets on 14th October. I was assured that I will be refunded the money into my credit card in 2O working days.
To my surprise, even after 45 days the money has not been credited to my card. I have been chasing yatra like hell. To my shock Yatra is not responding. Each time I call either they hang the phone or they say the money will be credited in 5 working days. They are just fooling me for the past 4 weeks. They are not responding to my calls and my mails. I send them one everyday.
It is evry frustrating and annoying that they are not refunding the money. The sum is around Rs 25, 000/-. I request to all the viewers please do not book the tickets through Yatra, as they are cheats. It is better that you book directly through the airline as they are reachable and will listen to you.
Please help me as to what should I do to bring these cheats to law. I can give all the details of ticket no etc to those who are interested, as an consumer I request please do not use Yatra as they will not hesitate to cheat you. The attidtude definately says that
Kind regards,
Dr. Mukul Jain