We had bought their Dubai package and it is our first time with Yatra.com!
But after the booking, we wanted to add one more city so we wanted to get our itinery modified.
Even though no flight or hotel bookings were yet done from their side, they refused to help us.
My dad kept on mailing them BUT THEY KEPT ON IGNORING HIS MAILS, STOPPED PICKING UP HIS CALLS.
A simple holiday plan turned out to be the most stressful experience for my dad thanks to Yatra.com
After this experience, we came to know about many such horrible experiences in our social circle.
Seriously guys, if you are considering yatra.com then think twice all they are concerned about is their payment cheques.