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Yatra

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Yatra
Likitha Arpan@arpanwork29
Oct 27, 2016 10:27 AM, 14818 Views
Very Bad customer service and worst Railway partne

I am very annoyed by the Yatra.com Services for Railways. I have made a couple of bookings for flight and I was quiet happy but the recent experience with the Rail ticket booking is very bad. We have made a booking via Yarra.com and the ticket was not confirmed. I was also unable to cancel the ticket 6 hours prior to the DEP time . I have received the mail from IRCTC that my ticket was auto cancelled as it was not confirmed and I need to get the refund from Yatra. I have emailed the same and requested for refund to Yatra. But there is no reply from them. Absolute waste site for raikticket booking.


SIMALUGURI JN ? KSR BENGALURU


Booking reference: 2909663183502


I AM STILL WAITING FOR THE REFUND.

(0)
Dear Arpan,Greetings from Yatra.com!Regret the inconvenience caused.We are looking into your query and our team would respond you at the earliest. Request your patience in this interim.Should you require any further assistance, please call us on 09555 800 800 / 1860 200 1800. For holidays please call on 18602002323. Alternatively, write on support@yatra.comBest Regards,Yatra Care
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