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Yatra

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Yatra
SHUBHENDU @hi_shubhendu
Oct 23, 2009 04:52 PM, 2102 Views
Yatra customer service sucks........

It took me pretty long to reach to a customer care represtative........... "your call is important to us, one of our travel consultant will shortly be there to assist you", this is what I was totally on for this prolonged period, still i’m holding up. The reason of call was refund of the canceled amount back to my credit card, after I cancel one ticket and since it was more than 3 days, I just thought of calling up.


i\I wish sometime they will pick up the phone. Being totally frustrated I thought of sharing the same with you guys. I don’t know how long does it take to other sides, but it took me... wait hold on, just got their connection....it was only 1/2 an hour, pretty fast I guess............. better than bsnl, or is it????? I guess.


Do you guys know any other better website, for booking of airlines.... which will be authentic and fast and service will be pretty good. please share your thoughts.......And this is a pretty bad feature of forcing one to write 150 words at least..... hey mouthshut, are you listening?

(4)
Dear Shubhendu,Greetings from Yatra.com!Regret the inconvenience caused. Thank you for contacting us and sharing your feedback. we have recently tied up with mouthshut.com. We hope your query had been resolved.Should you require any further assistance, please call us on 955 5800 800 alternatively write on support@yatra.com.Best Regards,Yatra Care
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