I traveled and booked many times in yatragenie
Ticket booking is simple and easy with yatragenie.com
Even buses are also good.
Every time I got the reserved seat which I booked.
Bus maintenance is good even seats are well maintained
Bus timings are perfect as mentioned most of the times
GPS tracking is very helpful.
Negatives:
Staff should be polite which is missing sometimes.
Need to provide water bottle for people travelling in sleeper and Volvo buses.