It is a nice site with good and large range of branded products and nice offers from time to time. Even the front end has nice, helpful and understanding people but they need to do some homework to handle the goofups originating from their backend but they even handle those goof-ups well with ontime reverse pickups and then taking required action(replacement/refud) quickly.......
Good luck for future and care for customer as world is competitive and customer is now-a-days an informed king.