I have been fooled and harassed by this ill-managed and stupid customer care people this company has.
I ordered two products, using my Citibank promo voucher and they delivered the wrong items.
First they were not willing to accept this and for two months after sending them regular emails of products snapshots and the snapshot of order on the website in ’My account’ section, they arranged a reverse pick up.
Still the story goes on.
Now since I used the promo code , which got wasted because of their wrong delivery of items, they are not able to re-issue me the promotion code , given the fact they confirmed on email and over telephone.
My all money has drowned deep into the pockets of these cheaters and fraud people and I AM never gonna buy from here and wont recommend for you too. Instead Yepme, Flipkart, Snap deal are much better and honest and they rectify their mistakes very soon, when they happen.
Guys save yourself , otherwise you will suffer like I am suffering since last 4 months as this is going on even after writing 100s of e-mails.