Horrible experience! I booked a cab for drop to railway station as I was going out of station. Got the booking number message on my cell and felt that cab booking was confirmed. But, when I didnt get any call till the departing time(time booked for pickup), I called up the call centre and was shocked to hear that there was no cab available and I was missed to be informed by the call center person.
The excuse given to me was that it was diwali rush time. I had to make other arrangements in the last minute, spent double the money and reached the railway station just a minute before the train left. My booking no. was 658, Time:22/OCT/14, 15:15 booked by Rajesh. This booking was done well in advance, on 21 Oct 2014 11:19 p.m.