I have shopped from them a couple of times and have received the products withing 2-3 days. I am fully satisfied as far as the service is concerned. It is unfortunate that so many people are having bad experiences.
However, when it comes to the products, I am sorry to say, not many of them are worth buying. They look like low quality, unappealing and unfashionable stuff.
Please hire some fashion stylist or whatever.