I have been facing the same experience with Yepme.com. I have not yet got my refund.
I have found a few details about who to connect within the company.
This may help. Lets a file a consumer court complaint against Yepme.com I have also found the email of a finance manager.
Lalit Kumar linkwithlalit@gmail.com- Senior finance manager.
Lets keep tweeting about yepme till they refund the money.
Order no- 4469034 Complaint no- 509844
Pathetic Yepme experience! Their refunds are really slow. I ordered a sweatshirt and was sent one with a missive hole in it. I sent the product back via Bluedart as I was told by yepme that courier charges will be refunded. Please note that Yepme does not have a reverse pick up system. So they expect you to courier their defective products back to them. I haven’t got my refund yet for it. Its is going to be close to 2 months now.
*I have spoken to Yepme Customer care over 20 times now & have even spoken to some useless floor manager Kumar Debashish, who btw has no authority on anything. He wont even give a confirmation on when the refund will be made. He is absolutely inconsiderate!
The Yepme customer care took over 40 mins to connect with this useless manager "Kumar Debashish"*
I had got a call from Yepme complaint cell "Vikram" and was told that I would get the refund in 24hrs. His number is 08588875898. Lets all call him so that we do get our refunds.!
https://consumercomplaints.in/yepmecom-horrible-refund-system-c871087
Terrible experience. On 24th Jan 2014, it will be more a month since a lodged a complaint with them for the refund!
Let us all send tweets to the COO Sandeep Sharma. Perhaps he may help. Lets no give up on this & fight for our rights. Sandeep Sharma twitter Id- sandyxyz If all of us tweet him for sure he’ll have to do something about our cases.
I have also found another employees mobile number Rakesh Chauhan-+(91)-(124)-4951830+(91)-(124)-4951990+(91)-9711579946