?I have booked on a pair of formal shoes with the offer of one plus one for Rs.499/- and received them on 12-May-2015. AWB number was 15127384006. As I didnt find the shoes comfortable I refunded the same with a courier charge of 360 INR as they confirmed they will refund my amount along with courier charges. But they dropped me a mail saying they 647 INR has been processed through PayU on 01-July-2015 instead of refunding 809 INR along with courier charges. Apart from this they didnt provide any information where my refund is. When I approached the customer care yesterday they said it is transferred initially, but when said I didnt get they responded saying it will be done by yesterday evening. But when I approached them again today day they said the same story and when I informed the same, now they are asking me to submit my bank statement for confirmation.
AWB number - 15127384006
Order no - 13450068