I have used many shopping sites to purchase products. All of them except yep me were good in all aspects.
I am writing here my experience with this sick company:
I have ordered a sari from Yepme a month ago. I have specified a color and after long six days, I received an entirely different colored sari. First I thought, they had a mistake and mistakes can happen to anyone. So I called their customer care to report complaint.
The customer care dude was very polite. He apologized for the mistake and added my complaint in their system. They told me I have to send the item to their warehouse in Delhi. The shipping cost will be paid back in the form of a 150 rupee coupon (another marketing trick to get more purchase).
The shipping cost me 80 rupees from Kerala to Delhi. They told me I will get the actual product in 6-10 days after reaching the wrong one their warehouse. I was happy. Waited for the delivery. After 15 days I got the courier from them and guess what! I got the same wrong product and its marked "Damaged."
When I saw the wrong colored product for the first time, the sari was in good condition even though the quality was poor. When I packed the product for shipping, it was in good condition. When I got it back as damaged, the product was in bad condition.
Its them, they damaged it and send it back to me and the worst thing is, I wont get the replacement because of it.
This is for people who got excited about Yepmes wonderful offers. They sell low quality stuffs.
I will spread it throughout internet till they get better. Peace to all.
Bye!