This is a very genuine feedback.
I have been using your service for the last 9 months.
I have to admit and tell you "YouBroadBand" is the worst internet service I have ever subscribed to.
I am extremely disappointed with their service.
Once in at least 3 days I have to file a complaint for internet not working for some damn reason or the other.
The issue is not about complaining repetitively but the question of reliability of service. I cannot take international skype calls since I dont know when my internet will be off.
Once I am home I am dismayed to see my internet is not working and I am in no position to continue my work. The only option is to use the 3G service on my phone for which I have been surpassing the limits for the past three months thanks to their service.
I then spend the next two days following up to the problem fixed.
I am fed up with this service. I would rather prefer a slower but more reliable service like BSNL( I still pay 1000Rs per month and still have their connection due to their service being unreliable).
It is an utter waste paying INR 4800 for their service.
I am extremely fed up and I dont have the energy and patience to keep filing complaints.
I would rather go to another service provider.
PS: I am an extremelly patient person, as I am entrepreneur myself and I understand the difficulties of business.
But this service is way beyond any professionalism in service. Please do not subscribe to this service.