I am using You broadband, After being fedup from BSNL, TATA -Wimax, Reliance-Wimax. I started living in bangalore from 2009, I am form IT back ground so living without internet is impossible. most of my communication is fully depend on IT. For me, Internet was always been big challenge in bangalore becoz of Flat culture. here we are depended on building society for sign up ISP. No freedom to take any ISP. In my apartment we had only BSNL feasible so I Started with BSNL. out of 30 days I find atleast 10 Days my link is down. No response for launch complaint and one fine morning everything is back to normal.some how I continue 8 months until it was down for continue 25 days. I immediately switch to Tata Wimax, expensive but far better than BSNL but what is this their POE (Device used to give power to Modem at roof) getting corrupt every 15 days. they change 2 times and third time asking money for new POE ?? since already experience 2 times fault, not in a mind setup to pay every 15 days 2500 for POE.
I switch to Reliance Wimax, monthly Rental 1700 /- for 600kbps and things were good until rainy season started. What to say other than bad luck, during rain my internet is always down. Bangalore its 6 months rain. I was very confused as I had no choice. one evening I find a flyer on my door step with details for YOU Broadband plans and information. I never heard about this brand before but since my Net was down since last 3 days I though why not I try it once. They were offering 1MB nite and 512 day plan at a price tag of 721 per month.
I called their representative, They install modem on same day and by nite 12 my services were on. only worry was they are prepaid, if down then My money gone. For my surprise I had no major issues as I had with BSNL, TATA or Reliance till date. I am using YOU since last 6 months but my services are much better than any other ISP experience.(Downtime may 3-4 days in 3 months, got fixed on bare phone calls) sometimes Service Engineer, who visit us were asking for tip and they will not leave, until I pay theim 100 -200 /- (== I believe YOU is a small setup. may be Engineers are not paid well.
But I recommend You Broadband for all those who want internet for consumer use. Not sure any one recommend them for commercial !! Price is excellent and to an extend services are at par with amount paid.
Warm regards.