Being new to pune viman nagar I didnt knew this is the worst line in the city, and I decided to put my legs into the gutter.
I opted for a 2mbps unlimited plan where I pay nearly 4500 inr for 3 months. Now the guy took the money and in the next 3 days a connection guy comes for the installation.
My hOuse being renoated I didnt wanted holes so I told hiM to do concealed connection for which he charged me 800 bucks and he was like "sir company me kisi ko batana nahin ke aise kar ke diya aur paise liya" I was like okay.
The first 3months were painless. Noww after 3months I renewed with the same plan now what happenes is the internet goes off for a whole week and no one shows up to fix it even after calling 5 times a day so I called up the area manager and she fixed it the very next day the guy came and fixed it with so much attitude filled up in his pants back pocket! Cool now the internet works fine for another week. Now since last 5 days it has stopped again.
Hell god knows whats the problem are they saving their cost or what!? No one showed up the cc says youl get a call crom backend team which I doubt exists, and a irritating sms shows up in few hours that ur problem is resolved which is hell not done, so I AM GOING FOR THE REFUND in the office tomorrow if its not done also would file a case in consumer court for these fraud people! And yea if you are planning to get a connection this is hell not a good one better run 3g on your phone! AREA MANAGER CYNTHIA JOSEPH, MAYUR AND SHARUKH(WHO TOOK THE MONEY AND NEVER SHOWED UP). THANK YOU FOR THE SHITTY SERVICE!