You Broadband has the worst service in Baner Pune area. I had 2 connections, of which I cancelled 1 last year and another one recently. Their internet would go down abruptly, and the support app is a joke. It merely creates a complaint without ANY followup. They also created a whatsapp group which is also equally ignored and unresponsive. After 2 weeks of continuous outage I am finally moving to another provider.
Don’t use them, there are much better providers at same cost range with much better service.