The technician closes the complaint by using the "AREA OUTAGE" scheme. Like they shut down the internet of the whole area for a few minutes and then they clear all the customer complaints of that area.
WITHOUT VISITING, CALLING, REPAIRING, or SOLVING anything.
They are CHEATING the customers. Technicians are not faithful to their jobs.
A technician NILESH KAHAR, Waghodia Road, Vadodara Gujarat, has canceled my complaint without solving at least 4-5 times.
Once he visited and promised to solve the problem the next morning, but he lied and closed the complaint. He lied on the phone and never came to solve the internet problem.
Worst technicians youbroadband can hire, who does not want to do their jobs.
Switch to JIOFIBER, I hope at least Ambani can provide good customer experience and problem resolution.
-Frustrated Youbroadband customer.
VADODARA, Waghodia Road