When I am bored, I open the YouTube and search new contents like cricket, tv shows, songs etc.
Service and support : - YouTube provide good services like offline videos streaming. It’s large platform for people who earn money and introduce their talent.
Content : - all the contents is include in YouTube.some contents are very good but some contents is copy of other contents.
User friendly : - children to old people all the people love YouTube. YouTube gives you what you want. So, I think that’s enough for reason of user friendly
Time to load : - I think these point depends on Internet speed. A normal 3G/4G speed is required for YouTube. When you are on 2G speed it takes more time to load.
I think, Some features should be update to YouTube