Reality kart or Zenify which it is now called, is a bunch of liars who have zero intention of serving customers. When I was looking for a flat for rent on commonfloor, I saw some listing of a 2bhk flat in OMBR layout posted by an’owner’ called Brojen Singh. But the same’owner’ has listed many flats with similar literature. When I call him, he yells at me saying he’s out of station and so cant speak(may be didnt want to waste money on incoming call charge).
I then happened to call the Zenify office and they promptly told me they are pseudo-owners who would take care of the entire rental aspect for the apartment they have tied up with.
It sounded too good to be true. Rent was affordable. Deposit amount was only for 5 months. They would take care of all the maintenance. And they would provide rental receipts with Landlord’s PAN card copy. So I went out to check a flat’pseudo owned’ by them, and I found a utility area window not having glass or a mesh or anything that would stop mosquitoes, rats, lizards and may be even snakes from entering the house. And mind you, there was no door separating the kitchen from the utility area. So it was a big rectangular hole in the wall, with just a few railings.
When I contacted Pritviraj about this, he pretended that no such open window exists, despite saying he knows the apartment in and out. What followed later was pure comedy circus. First he said he will put a mesh in a day or two. after a week, he calls n says that the owner has’refused to do it, as he has spent a lot of money on it already’.
I went there 2 weeks after his committed date, and it still wasn’t done. I called him from there to check, and he lies to me on phone that it is already done and that I can pay the Rs.10000 booking amount. When I countered him saying i’m right there and it’s not done, he said he’ll check n call back, but disappeared.
Two weeks later he calls me and says the work is done, but when I go to the apartment, it is still not done. So I send him a message and he calls back and hands the phone to his boss. This boss is a bigger liar! He says’sir, I agree pritviraj has made a mistake. but you can take my word for it. I will send you a mail, and it will be done in 10 days’. So I said ok, i’ll pay after the mesh is put up, knowing very well they have no intention to do it.
By now, I had found another house and even moved in. But two weeks later, I happened to pass by that apartment, so I dropped in to check, and not surprising, it was still not done, and the flat was still not occupied. And this was 2 months after Pritviraj assured me it will be done in 2 days!
The business model of this company is simple. Paint a perfect picture.collect 10000 Rs from unsuspecting individuals, and do the disappearing act. After a year or so, change the name of the company and cheat new people. Assuming they cheat 100 customers a month, they make a cool Rs.10 lakh. With this, they can pay the salaries of all their staff i’m assuming.