I am using a water purifier for over 2 years now in at my office. It didnt used to give much problem so I continued with it. But then last week the purifier stopped functioning completely and there was no support from the company for almost 3 days they also couldnt inform me when they will be able to come and check the purifier.
Then I contacted ZeroB from whom I had recently purchased one purifier for my home and is working very well - trouble free. I placed a request on their site and then within a day the ZeroB company engineer came checked the purifier and got it repaired even though it didnt belong to them and was not under their warranty. The fact that they had been able to repair a purifier and put it back to working conditions increased my faith in the company. They have even put this on their AMC plan. Hence I am writing this review.