Stupid system not reliable.
high chance for loosing huge money for one reason that you cannot close the trade.
And cannot catch the obvious big moves since the system will go down and will not allow you to trade.
I suspect they are making counter trades on their customers and making profit.
Which means you win they loose. If you are going to win big they are going to loose big.
they will never allow themselves to loose big and yes their system will crash and they will allow you to get in only when they closed their positions safely.