So, that happened. My blog has foundit’s new home in znetindia servers. This is the second time I am movingthis blog. I first had it with nettigritty, who had these servers madeout of gold and platinum, and still believe in creating web hostingpackages for 10MB (OMG! this is 2009!), turned out to be interestedmore in changing offices than giving any customer service.
So I movedto this incredibly cheap, half the time offline (I found it out later), I got friendly with the owner guy, Ravi Iyer, and hegave a little better service. Then again it went bad. After trying thecustomer service many times, I tried calling Ravi itself, to find outthat he sold the company to some other guy who only wakes up only whenu have to renew some account.
By this time, I was trying a developer account with znetindia, and Iwas pretty happy with the performance. So, I decided to move my blog to these guys. And in November, I registered a 5 year hosting plan with a5 yerar domain name plan with these guys. They assured me a smoothtransfer if I do everything! That was okay for me. I downloaded and uploaded all my files to the news server, moved the database, everything. And then I asked them to do the domain transfer andpointing. I got back a mail within half a day saying that the domaintransfer has been done. Smooth!! I started blogging again!
So, one day my hosting account with indyahozting ended, and Istarted seeing the account suspended page! I again raised a ticket withindyahozting and later found out that they didn’t actually move pointedthe domain to my new hosting account! So all my blog posts fromNovember is not updated in this database. I complained again, noresponse. I called up the company. They said they put up those“customer-care” numbers they put up on their website is not for someonelike me who have a shared hosting account to call, but only for the BIGcustomers who has at least one ‘dedicated’ servers with them.
Now I am with this service provider who lies to their customers. Andthey wanted me to take a dedicated server with them! How thoughtful!Someday, I will definitely take a dedicated server with some company.But I am never going to take it with someone who is lying to theircustomers. What if they promise me a dedicated server and give me justa “server” which is not “dedicated”?? (Bad joke, I know)
Oh, I have registered a 5 year hosting and domain plan with them! Ipromise that I will not make any mistakes anymore! I will take timelybackups! I will not raise anymore tickets! I hope the big boys in thecustomer support will let my poor blog to live quietly on their server!
I don’t know why I ended up with another terrible service provider. I could have easily registered with a service provider like lunarpages.com, who gives a very good support and also unlimited usage and bandwidth for a price less that $5 a month.
Well, now I have to say goodbye to all the posts from November. Iguess that’s okay. Maybe it will inspire me to post something moreinteresting from now on!