The service provided by zomato is pathetic. Many have faced issues while ordering on zomato. They tells that they have no delivery charge but when the parcel arrives they will charge extra for delivery. Their service has been pathetic due to their support system and immaturity of responses. One can imagine the condition that being so much hungry and waiting for food and then the magic happens, all you get is smelly stale and unhealthy food which nearly can cause you food poisoning. That condition is way worse than a breakup. Sometimes they even cancles the delivery after waiting for more than 30 minutes saying there was no delivery guy available. Also their is no customer care service available. All they have is just chat service where they takes 15 min just to reply a single sentence. Its very frustrating while ordering from zomato. Not at all recommemded.