Main Zomato app ko lagbhag 2-3 saal se use kar rahi hoon, khaaskar Hyderabad mein. Mera overall experience mixed raha hai kabhi delivery bahut fast hoti hai, aur kabhi unnecessary delay ho jaata hai.
👍 Pros:
App interface kaafi user-friendly hai.
Restaurants ke options wide hain, har price range available hai.
Kabhi-kabhi 20-30 minute mein delivery ho jaati hai, which is impressive.
👎 Cons:
Delivery boys se kuch baar rude behavior face kiya hai.
Refund ya cancellation process slow hai.
Kuch baar order track karte waqt system stuck ho jaata hai.
Offers sabhi restaurants pe apply nahi hote.
Conclusion: Zomato ek useful app hai daily life ke liye, lekin customer service aur delivery consistency mein improvement ki zarurat hai. Agar ye issues solve ho jaayein to experience aur bhi better ho sakta hai.