Zoomcar
booked a zoomcar for a road trip with friends.paid full amount in advance.was excited for the trio, woke up at 5am to collect the car at scheduled time 6am.now the fun part starts .time 6am the location they send were 9km apart.i decided to go to as shown by cab.no zoomcar to be found there.
contacted customer care and then was asked to move to duragapura railway station .
Now time is 6: 45 am - Guess what? NO ZOOMCAR to be found there - Customer care repeating the same old tape recording: We will contact you within 15 minutes.
Now time is 8 am - No call received from customer care - We friends try getting info from zoomcar office in jaipur, even they were clueless.
At 9: 20 am, someone from Zoomcar finally calls and shares a whatsapp number for pinpointing car location - a totally different location 11kms away from the location initially shown in their application.
again there was no zoomcar no reply from zoomcar too so next time never book through zoomcar