We had purchased a Qube Bowl Basin from Parryware dealer (M/s Geetanjali Traders, Kolkata). We had kept it in sealed box. After a few weeks, when we opened the box for installation, we found the basin cracked. Both the dealer and Parryware Customer support were very rude and refused to accept responsibitly. Be careful whiel buying Parryware products, check them on the spot before buying. Don't think the product in a sealed box will be fine.