We have purchsed a FABER chimney, model no. Tratto 60 plus from LIFESTYLE KITCHEN AND INTERIORS(INDIA) Pvt. Ltd, KH Road, Bangalore and a 4 burner gas stove, Model no. Crystal 40CTAI from MAHAVEERS, Banngerghatta Road. We have been cheated by the FABER company. We have paid for chimney 1000 suction power and have been supplied with some “SILK 800” which is mentioned inside the chimney but on the bill, hood and packing cartoon it is mentioned as of 1000 suction. We have been doubt from the day 1 as the suction was not efficient enough to clear the fumes generated during normal cooking like, heating milk and seasoning dal and curries. It could not even match the eficiency of an exhaust fan( Approx Rs 300-500) to clear the smoke and fumes but worked extremely, efficiently as an expensive torch worth 15000. We have found this at the time when we have called for suction issue. The person/Technician from FABER has only told us that they have supplied with less suction power. We have Full video recording and Snaps, which shows that Chimney has less suction power and GAS STOVE has RUST over it.

For aesthetic reasons it has fancy chrome buttons which has lost its polish within 5 days of Use. It is just a Gimmick, I think they can as well provide Plastic Finish buttons if the chrome has to go away in 5 days.

We chose FABER brand for its reputation and genuine quality over the other brands available in Market at a competitive or lesser price. For Instance, we visited ELICA brand Showroom and during demonstration of a 1000 suction model(at Rs 11000) the salesman took approx. 2 kg wood plank and kept it over the filter, surprisingly the chimney could hold it at maximum power. Comparatively FABER could hold only a single piece of paper at maximum power.

We are really disappointed with FABER Chimney and GAS STOVE. We want full cash back and Compensation also. Don’t consider consumers as fool. We have full proof for everything. Everything mentioned above has been confirmed by Company’s Technician.

We would prefer and recommed others to go with the other Brands available and if they have already bought, sholud get it checked for the specifications and model correctness as per the Invoice because there are high chances that there is malpractice and illegitimate business tectics are being practised by FABER and also by their Authorised dealers. We feel it’s a network which is fooling consumers and cheating them with the MONEY AND TRUST.