Complaint # TBK01065526, and complaint # TBK010807071
AS I’VE ALREADY RAISED THE COMPLAINT REGARDING CANCELLATION OF SERVICE IN MARCH.
AND
YOUR PEOPLE HAVE PICKED UP THE MACHINE THE VERY NEXT DAY I RAISED THE ISSUE OF TAKING THE SNAP OF THE MACHINE AS WELL ….
THEN,
WHY HAVE YOU DEDUCTED THE AMOUNT FROM MY ACCOUNT.
IT IS A VERY SERIOUS ISSUE.
From: Mswipe Helpdeskresponse [mailto:helpdeskresponse@mswipe.com]
Sent: Tuesday, July 04, 2017 10:57 AM
To:* Furniture
Subject: Re: FW: Please stop ECS from MSWIPE TECHNOLOGIES
Hi Sir/Madam,
Thank you for writing to Mswipe Customer Service.
We would like to inform you that your Complaint regarding "STOP THE SERVICE"happened between you and our sales person has been forwarded to our concern departh2111ment with complaint number TBK01065526.
Once, will get any update from our concern departh2111ment, will update you through relevant media channels.
Your patience & cooperation in this regards will be highly appreciated.
Still if you have any queries you can write us on our e-mail ID: helpdesk@mswipe.com.
We value your relationship with us.
Thanks’ & Regards,
AKSHA139DA MHATRE
On Mon, Jul 3, 2017 at 11:48 AM,* Furniture wrote: From:Furniture [mailto:furnitures@gmail.com]
Sent: Thursday, June 29, 2017 1:46 PM
To:'Mswipe Helpdeskresponse';'helpdesk@mswipe.com'
Cc:'complaints.mab@sbi.co.in'
Subject: RE: FW: Please stop ECS from MSWIPE TECHNOLOGIES
After informing you about the concern, two people came from your company, took a snap of backside of the machine for the refund and gone.
Now, When I checked my account, I found n number of deduction from your side by today [just after you people left after taking the photo].
What do you want to now?
Instead of refunding the amount you have deducted the same from my account. Why?
Do you want me to take the legal action against your organization?
Or are you going to give me my money back?
Take this mail on a very serious note and consider this as a final notice from my side.
And do refund my amount in 7 days. From: Mswipe Helpdeskresponse [mailto:helpdeskresponse@mswipe.com]
Sent: Tuesday, June 27, 2017 11:40 AM
To:*Furniture
Cc: complaints.mab@sbi.co.in
Subject: Re: FW: Please stop ECS from MSWIPE TECHNOLOGIES
Hi Sir/Madam,
Thank you for writing to Mswipe Customer Service.
We would like to inform you that your Complaint regarding surrender and rent deduction has been forwarded to our concern departh2111ment with complaint number TBK01065526.
Once, will get any update from our concern departh2111ment, will update you through relevant media channels.
Your patience & cooperation in this regards will be highly appreciated.
Still if you have any queries you can write us on our e-mail ID: helpdesk@mswipe.com.
We value your relationship with us.
Thanks and Regards, AKSHA139ra Rumde
Team Helpdesk.
On Sat, Jun 24, 2017 at 3:31 PM,*Furniture wrote:
From:Furniture [mailto:furnitures@gmail.com]
Sent: Friday, June 23, 2017 3:56 PM
To:'complaints.mab@sbi.co.in'
Subject: Please stop ECS from MSWIPE TECHNOLOGIES
Dear sir/Madam,
Please stop ECS from MSWIPE TECHNOLOGIES. I am still getting annoyed as they
are deducting amounts from my account. Please do some necessary action in
regards to the same.
My deatails are:
Account name:*Furniture
Account Number:
Bank/Branch: State Bank of India/ Jawahar Marg Branch
In anticipation of positive response!
-Imtiaz
Furniture, Indore
From: Mswipe Helpdeskresponse [mailto:helpdeskresponse@mswipe.com]
Sent: Tuesday, March 21, 2017 11:44 AM
To:*Furniture
Subject: Re: I hate fraudster like you.
Hi Sir/Madam,
Thank you for writing to Mswipe Customer Service.
We would like to inform you that your Complaint regarding Cancellation of
services has been forwarded to our concern departh2111ment with complaint number
TBK01065526. They will get in touch with you shortly in case of any further
clarification.
Your patience & cooperation in this regards will be highly appreciated.
Still if you have any queries you can write us on our e-mail ID:
helpdesk@mswipe.com.
We value your relationship with us.
Thanks & Regards,
Deepali Mane
Team Hepldesk.
On Tue, Mar 14, 2017 at 2:55 PM,*Furniture
wrote:
My registered cell no is*. Take this machine ASAP.
Sent from my Superphone
14 Mar 2017 14:53 wrote on*Furniture:
Just take your machine from my premises and.give me my money back. Your
representative told me.that u won't charge any rental for lifetime and now u
charged the same.
Just get the hell out of my shop your machine.
furniture
-Imtiaz
-
?….Thanks & Regards,
Mswipe Helpdesk Team
Error! Filename not specified.
Mswipe Technologies Pvt. Ltd.
Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011
(: 022 4922 4466(Board),): 022 4922 4470(direct)| Helpdesk: 1800 1022
699
: https://www.mswipe.com | Facebook:
https://www.facebook.com/mswipe
-
?….Thanks & Regards,
Mswipe Helpdesk Team
Error! Filename not specified.
Mswipe Technologies Pvt. Ltd.
Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011
?: 022 4922 4466(Board),?: 022 4922 4470(direct)| Helpdesk: 1800 1022 699
?: https://www.mswipe.com| Facebook: https://www.facebook.com/mswipe
-
?….Thanks & Regards,
Mswipe Helpdesk Team
Error! Filename not specified.
Mswipe Technologies Pvt. Ltd.
Astral Center, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai - 400 011
?: 022 4922 4466(Board),?: 022 4922 4470(direct)| Helpdesk: 1800 1022 699
?: https://www.mswipe.com| Facebook: https://www.facebook.com/mswipe