We requested for assistant to look after our relative who is suffering from memory issues. The organisation was eager, took all the details and promised that they will deploy a suitable person . we asked for daytime helper, but they insisted that a young girl who is well experienced is ready to help, staying 24 hours. We paid 2000 registration and 13000 advance salary and took the person home. She was disappointing is the understatement. She had no idea of the work, no interest, was good at having food, hearing music, helping herself to TV anytime. Rest of the time she was constantly on cell phone. When asked she would smile and sit down. We took her back and again requested for 9-to 6 person, so that we can have some peace. Once again they sent another girl, for stay in, promising that this one is really good. Though she tried to show interest, she too failed, explaining that this is not what she expected in the job. Again we sent her back in a day. By then we were all in emotional upheavals, esp. the patient. After these appalling experiences, and gathering information that these girls are young and untrained, we decided we do not want to seek service from this organisation. We have requested for refund of advance paid, which is yet to be given by the organisation. Unless we have a elderly patient who is bed ridden, it is better to avoid this place. they seem to cater only to terminally ill.