This is regarding the fraud/cheating by MAX LIFE INSURANCE company and their channel partner'IC DIRECT SALES AGENCY'. I received a call in Oct 2013 from Mr. Sachin Verma - Mobile Number 9990365758, stating this call is from accounts department of Max Life Insurance company and to gain the high rankning in the IRDA list, the company is providing the dividend of Rs. 95,746/- to its new customers for a limited period of time. Executive assured that whoever takes this Policy paying the premium amount of Rs. 30,000/- or more will be given a benefit amount of Rs. 95,746/- in next 40-50 days. They also arranged to collect the required documents and cheque through a local collection officer. They told me that “DO NOT SHARE ANY KIND OF BENEFITS OFFERED TO YOU” during verification calls as they will be from agent department and can object to your process. But after giving this amount of Rs. 30,000/- as premium for Policy No. 888876257 issued on 04th Nov 2013 and waiting of more than 6 months I came to know that both Max Life and IC Direct Sales Agency(who are mentioned as an Agent in the policy issued to me) are frauds and cheaters. They have hit on my savings(and dont know how many others) which in turn has affected my financial health very badly. I was in fact following up with Mr. Sachin Verma(fake name or real don’t know) and he was giving a different excuse every time. He made me speak to various people in that course so that I shall get convinced. MAX LIFE INSURANCE IC DIRECT SALES AGENCY PVT LTD(New Delhi) NAME OF FPR’s CONTACT NUMBER IC DIRECT SALES AGENCY(479505), 1201, Surya Kiran Building, Kasturaba Gandhi Marg, New Delhi: 9971997812, 9990365962, 9990365758 Sachin Verma, Ravinder Pandey respectively. Further related to this issue the same policy has been taken by a collogue of mine from the same person(I gave the reference of Himansu Karki to Sachi Verme), Sachin Verma(accounts department MAX Life) on the same conditions as told to me by Sachin Verma(i.e. benefit of 95,746 and all as mentioned above) and later on when we both realized that this is a fraud and there is no such benefit and filed the complaint with Max Life, the policy of Mr. Himanshu Karki has been cancelled by Max Life and the amount of first premium has been refunded to him. However in my case even though the person/agency involved in the fraud were same, I was told that policy cannot be cancelled and premium Cannot be refunded. Since the fraud is done by same person(Sachin Verma from accounts department of MAX Life) for the same policy and issued almost during the same period why is it so that for Himanshu Karki the company retuned the premium amount and cancelled the policy but in my case they are not doing so?

This is to Request the concerned person to please look into the above issue and help me get my hard earned money back(at least the initial premium of 30,000). This seems to be a really wrong practice by IC Direct Sales Agency and MAX Life for selling the policies to ignorant customers by playing with words and it is going to give the really bad name to MAX Life insurance company. MAX Life Insurance and IC Direct Sales Agency hand in hand are fooling the customers to buy the polices from them playing with the words.