1-Bought phone online on https://www.naaptol.com on 18 oct 2011.

2-Found defective in various aspects and that it is also a refurbished item and not in a usable condition

3-Sent back to Naaptol on 30 Oct 2011.

4-Waiting for refund till date (15 Jan 2012).

5-They have clearly mentioned that 100% refund guaranteed if item is defective in the advertisement thru THE TIMES OF INDIA.

6-Chasing them thru calls and mails and spent almost double the worth of the mobile price but everytime they only give false promise that their VENDOR or ESCALATION DESK or SENIOR MANAGER will callback but nobody ever called in 3 months.