How next retail online customer care /operation team is working; see below – (Negative rating very-very poor) – No Where stand in online retail

1. I placed a order on 1st Dec 2012 for washing machine

   
   




2. After waiting approx one week no response from your customer care and status was processing

   
   




3. I mailed for status but no response till 2-3 days

   
   




4. Then I have to call your customer care and he asked me there is some internal problem and within 3 days they will deliver this.

   
   




5. After passing 4 days I called no one pick call even tries 2-3 times

   
   




6. Send email but again no response

   
   




7. After getting faded such disgusting customer care I asked to cancel my order but again no response

   
   




8. Then again I called on 13th Dec for cancellation he asked they your order will cancel and will refund all amount

   
   




9. But after 5 days same status processing

   
   




10. Then again send mail/generate ticket but no response

    
    




11. Then call again and your customer care executive asked I can understand your problem today will cancel.

    
    




12. Let see what will happen.

    
    

But I can ensure in such way you people cannot stand in competitive market.

First cancel my order and refund my money. Else after one week I will go consumer court for this.

Thanks

Rohitash

9414311068/8283886744